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How to Order Chainmail

NOTE: We handcraft our products to order, but orders are shipped within a week of payment verification.

View full-sized pictures by clicking on one of the smaller pictures, the item names and underlined words. Due to download considerations, all thumbnails may not be present and additional item views are not displayed except in the main item page.

Make sure cookies are on. If cookies are not on in your browser, our system can't remember your selections.

Specify the options you want using the pull-down menus.

Add to your shopping basket by clicking the ADD "ADD" icon or button near the item you want. You can always remove it later.

View, Change or Delete your selections on the Shopping Cart page.
(Can also be reached by the link in the upper right corner)

Begin the order process by clicking the "Proceed to CheckOut" button on the Shopping Cart page. Choose your payment method and fill in order information. Shipping and tax calculations can't be done without at least the state/country.

Submit or Print the Review page which will have done the calculations and displays the information we'll need to fill the order.

Via Mail or Phone

Your personal information does not need to be submitted by the internet. Follow the instructions above to make sure all of the information needed to fill your order is present. Check "Offline Credit Card" or "Money Order or Check" as the payment method. The Review page becomes a printable order form with all the item and address information we need to complete the order. We do prefer you submit this page over the internet so we'll know what we need to make, but it may instead be printed and mailed along with your payment. Include your signature authorizing the charge if mailing a credit card order.

No printing is required if you hit the submit button on the Review page, just reference the resulting order number when you send your payment. We will have your selections and submitted information on file. This will also enable you to keep track of your order through our Status page.

Orders may be sent by mail or phone:

Chainmail & More
54 Hazard Avenue #175
Enfield, CT 06082
USA
Phone: 860-741-2965 (Leave a message. We're probably in the workshop but will return your call)

Accepted payment types, shipping charge breakdown and general delivery times can all be found on our Order Information page.

We make our creations with such a large variety of options that keeping track of them all can be confusing even to us. If you wish to phone in your credit card information, please submit your item choices, general area and an email address through our system. This will calculate shipping and final total, and you will only need to tell us the order number instead of going through each item and option.

Your Email Address

We now require an email address as that is how we contact customers concerning order questions and problems so please check your privacy settings. We do allow free email account addresses, but their untraceable nature requires more scrutiny.
View our Privacy Policy
We never send email that doesn't pertain to your order (unless you just want to chat).

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Prices shown in US dollars. We ship to US and Canada.